Delaware River Tubing, Inc. is a family-oriented business dedicated to offering fun filled days out on the Delaware River. Whether you're tubing, rafting, canoeing, or kayaking, please familiarize yourself with our policies and rules for a safe and exciting trip. Below is a list of our general policies:
Refunds: Delaware River Tubing, Inc. will issue refunds only in the event that you paid or pre-paid prior to entering the river and choose not to go for any reason. However, once you enter the river, there will be no refunds issued for any reason.
Free BBQ Meal: The Free BBQ meal is a free meal provided by “The Famous River Hot Dog Man". Delaware River Tubing, Inc. does not offer a “no meal option”. If you miss the food stop or choose not to stop, there will be no credit or refunds given. Until June 25, 2010, "The Famous River Hot Dog Man" will only offer 2 hot dogs, a beverage, and a snack. After June 25, 2010, the full food selection will be available once Delaware River Tubing opens daily.
Inclement Weather: Delaware River Tubing, Inc. reserves the right to close due to inclement weather. Check the weather conditions for Frenchtown, NJ (08825) prior to coming. If there is a possibility of thunder or lightening, please call us in advance to check if we are open or closed. We suggest that your group have a rain date scheduled in the event of rain. If it begins to rain, thunder, or lightening while you are on your trip, there will be no refunds issued.
High Water (Flooding): For your safety, in the event of flood conditions, we will be forced to close. Once the water is 6 feet above normal water height, we will stop our operations until the water level is below 6 feet.
Equipment: Tubes and rafts are always available. For a canoe or kayak rental, please call us with your inquiry. A reservation helps us be prepared for the day. If you have your own equipment, we offer a shuttle bus/meal wristband for a $15.00 charge. Equipment is inspected prior to customer usage. Customers who intentionally damage equipment will be charged for the damaged equipment. For natural equipment wear and tear usage (ie. tube/raft deflation, etc), we will do our best to quickly swap that equipment.
Food and Coolers: Food and Coolers are strictly forbidden. The river rental includes a free BBQ meal at “The Famous River Hot Dog Man”. Sealed water bottles are permitted. If you have any dietary needs, we will make exceptions. To prevent littering and to preserve the environment, Delaware River Tubing, Inc. does not allow food or coolers.
Alcohol: Alcohol is strictly forbidden. Alcohol and water sports do not mix. If you are caught drinking alcohol on our property, you will not be allowed to participate. Please understand that your safety and the safety of others is our number one concern.
Illegal Drugs: Any person suspected with or caught using illegal drugs before departure will not be allowed on the ride. If you are suspected of being under the influence of any drug, Delaware River Tubing reserves the right to deny you of participating for your safety.
Dress Code: Delaware River Tubing, Inc. is dedicated to providing a fun, safe experience. Keep in mind that this is a water ride and you will get wet. Please dress approapriately, as this is a family oriented operation. We highly recommend wearing swim wear. Footwear is mandatory to participate because of the rough and rocky riverbed. Open toed footwear, such as flip-flops, are not acceptable footwear. We offer proper footwear at our River Store when you arrive.
Personal Articles: Delaware River Tubing, Inc. takes no liability for lost, stolen, or misplaced personal items. We recommend that you leave all valuables at home or hidden in your locked vehicle. We offer a free key check for your convenience.
Pets: All pets are not allowed for the safety of our customers.
Age Requirements: The minimum age requirement to participate is 4 years old.
Life Jackets: Life jackets are mandatory for persons 18 and younger. If you are rafting, canoeing, or kayaking, it is mandatory to at least have one life jacket per person by state law. If you are cited on the river for not meeting this requirement, you are personally responsible for the citation and Delaware River Tubing, Inc. takes no responsibility for any citations.
Parking: The parking charge cannot be waived.
Sun Protection: We highly recommend the use of sun tan lotion/spray for your 3-4 hour trip. Delaware River Tubing, Inc. does not provide sun tan lotion, however we do sell sun tan lotion at our River Store.
Inherit Risks: Delaware River Tubing, Inc. is not responsible for any injuries. Please be aware that this is an un-guided trip on a natural waterway with inherit risks. Risks include and are not limited to: Sun burn, sun poisoning, heat stroke, dehydration, cuts, bruises, scrapes, allergic reactions, fractures, dislocations, broken limbs, and drowning/death. There are no life guards on duty.
Participant Restrictions: We do not allow individuals to participate if they cannot swim, are pregnant, are on any prescribed medications, have heart or lung conditions, are under the influence of any drug or alcohol, or are under the age of four (4).
Language and Conduct: Anyone caught using offensive language or acting inappropriately will not be permitted to ride. Offensive language or behavior will not be tolerated. Please remember that this is a family oriented business. Thank you.
Coupons: Coupons are limited to one per transaction and cannot be combined with any other offers. You must present the coupon to the cashier to redeem the special promotion.
Filming and Photography: Please be aware that Delaware River Tubing will occasionally be videotaping (filming) and taking pictures for our website, videos, and/or promotional uses while you are on the property or the river. If this is a problem, please do not participate. On days that we will film or take pictures, a notice will be up.
DISCLAIMER:
IF YOU DO NOT AGREE WITH ANY POLICY OR THE POLICIES, DO NOT PARTICIPATE!
IF YOU ARE CAUGHT VIOLATING ANY OF OUR POLICIES, YOU WILL NOT BE PERMITTED TO PARTICIPATE.
BY ENTERING THE RIVER, YOU ARE VOLUNTARILY ACCEPTING ALL OF DELAWARE RIVER TUBING, INC. POLICIES AND ARE ACKNOWLEDGING THAT YOU HAVE FULLY READ AND UNDERSTOOD THE POLICIES AND PROCEDURES. FURTHERMORE, YOU UNDERSTAND THAT THIS TRIP IS NON-GUIDED AND YOU ARE ENTERING AT YOUR OWN RISK.
IF YOU HAVE ANY QUESTIONS IN REGARDS TO OUR POLICIES, PLEASE SEND YOUR INQUIRIES TO US BY EMAIL.